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← Module 14 Β· Answer Frames: The Categories
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Categories: Governance and Responsible AI

How to use this module: every scored answer should open by naming its category, defining it in one sentence, then enumerating what it involves β€” because the enumeration is what the note-taker writes down, and each named item is a potential rubric match. Category first, components second, your story third. These lessons are the category cards.

AI Governance

Definition: the organizational layer that keeps AI systems accountable β€” who owns each system, what policies apply, how risk is assessed, and how compliance is demonstrated.

What's involved:

  1. An AI inventory β€” knowing every place AI is used, no shadow systems
  2. Ownership and accountability β€” a named owner per system, answerable for it
  3. Risk assessment per use case β€” keyed to whether it affects the public
  4. Policy compliance β€” state GenAI guidance (EO N-12-23 / CDT), NIST AI RMF framing
  5. Model transparency β€” every output explainable to an auditor
  6. Review cadence and audit trail β€” decisions and changes are recorded and revisitable
  7. The kill switch β€” capability can be disabled by decision, instantly

The opener: "This is fundamentally an AI-governance question β€” governance is the accountability layer: inventory, ownership, risk assessment, policy compliance, transparency, and audit. Let me take those in order for this case…"

Cite it when: the question mentions policy, oversight, "how do we control," compliance, "should we allow," or anything about the organization's relationship to AI rather than one system's internals.

Responsible AI

Definition: the design practice of building individual AI systems that are safe, fair, and trustworthy β€” governance's principles turned into engineering decisions. (Distinguish the pair: governance is the org layer; responsible AI is what you build into each system.)

What's involved:

  1. Advisory vs. determinative β€” the system informs; humans (or auditable rules) decide
  2. Human-in-the-loop β€” review paths for low-confidence and high-stakes outputs
  3. Grounding and citations β€” answers traceable to authoritative sources
  4. Output wording as architecture β€” "appears to meet," never "you are qualified"
  5. Fairness β€” comparable people treated comparably; watch training-data bias
  6. Measured accuracy before and after launch β€” no eval, no deploy
  7. Fail-closed behavior β€” uncertainty routes to people, never to guessing
  8. Microsoft's six principles by name when Azure-flavored: fairness, reliability & safety, privacy & security, inclusiveness, transparency, accountability

The opener: "I treat this as a responsible-AI design problem β€” advisory output, human review, grounded and cited answers, measured accuracy, fail-closed defaults. Here's how each applies…"

Cite it when: the question asks how to keep AI safe, accurate, fair, or appropriate for the public β€” anything where the concern is the behavior of one system toward people.

The pairing move

These two categories chain naturally, and chaining them is a senior move: "There's a governance layer β€” this system goes in our AI inventory with a named owner and a risk assessment β€” and a responsible-AI layer in the design itself: advisory output, human review, citations, measured accuracy." Two categories, ten scorable terms, fifteen seconds.

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Grounded in the course lessons β€” it cites its sources and says when it doesn't know.