Prod Is Down

1. What is the first thing you should clarify when responding to an incident involving a 500 error on the citizen-facing portal?

The severity of the bug The blast radius of the issue Recent code changes The deployment schedule

2. When investigating a 500 error, which step comes after assessing the impact of the incident?

Logs and health Rollback vs fix-forward Recent changes Clarifying first

3. What is the recommended status cadence for communication while investigating an incident?

Update every hour Update every 15–30 minutes Update only when there are new findings No updates until the issue is resolved

4. If a recent deployment correlates with a 500 error, which strategy should you consider first?

Fix-forward immediately Investigate database connections Rollback the deployment Create a post-incident review